Average Reviews:
(More customer reviews)I ordered this hobby mill to do small projects at home. I have had over 8 years of cnc machining experience. First of all I got the package in a damaged up box from UPS. Next there was not much information on putting this mill/drill together but did manage to get it going. Once I got it going was o.k. on brass and aluminum if you only remove .005 or less at a time. Any time I would switch to steel the collet would fall out even removing .001 at a time. Noticed right away that the micro adjustment gears would not catch. looked inside and found broken metal pieces of what was the gears that the mico-adjust locked into. By the time I messed with just the basic features it was almost 30 days later since purchase. I contacted Jet and they bounced me around to different call centers to finally a guy with 30 years of Jet equipment experience. He did not have any idea about how the machine operated and was surprised this machine did not have a draw bar for milling operations. He said the only option was to drive 70 miles to the nearest repair shop and have them fix what ever was broken. When I contacted the shop they told me they don't know what kind of machine I had and also told me it would take over 2 weeks before any repairs could be attempted. With all this frustration on a $579 machine I decided to contact Amazon.com to see what my options were. They offered me a full refund with prepaid shipping back. All I had to do was make a new crate and drop off at local UPS pickup. The only people that deserve 5 stars is Amazon.com. Their quick handling of a bad situation for me was very welcome. I will continue to shop with them.
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